Our Services

Debt collection with a personal touch

From the initial payment notification to long-term monitoring – available as a modular solution or a complete package.

Learn about our services

Certified to
DIN EN ISO 9001

Licensed under the German Act on the Regulation of Legal Services (
) Legal Services Act (RDG)

Member of the BDIU (Federal Association of German Debt Collection Agencies)
German Debt Collection Agencies

Our Services

's Comprehensive Solutions for Your Accounts Receivable Management

Clear processes for businesses and debtors—from the initial payment notice
to long-term monitoring.

Remember

We notify delinquent payers early, clearly, and in a way that is easy to understand.

Custom Email By phone Mail

Clarify

We speak directly with debtors, find solutions, and set up payment plans.

Direct Contact Payment plan Mediation

Enforce

If an agreement cannot be reached, we will take decisive legal action to enforce our claims.

Legally Legally secure Enforcement

Monitor

Once a claim has been successfully assigned, we continue to monitor outstanding receivables over the long term and act on new opportunities for payment.

Long-term monitoring Asset review

No two cases are alike—that’s why, after a free, no-obligation initial consultation at

, we’ll provide you with a personalized quote.

Request a free quote

Our four core services

Efficient processes for managing outstanding receivables—with a focus on
cost-effectiveness and customer relationships.

Debt Collection

out of court, in court, and internationally

Learn more

Economic and
al information

Credit Check and Risk Assessment

Learn more

Debt factoring

Liquidity through the collection of outstanding receivables

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Commercial Billing and Collections

White-label solutions under your company's name

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Over 40 years of experience.

Reliable, safe,
and experienced

Our experience delivers measurable results—
, transparent, and responsible.

1000 +

Customers

350 +

Employees

100 million

Collected Principal Claims/Year

We are proud to work with these companies

Debt collection throughout the entire debt collection process

BID Inkasso provides comprehensive support to businesses in the area of accounts receivable management. Our services are seamlessly integrated—from the initial contact through legally compliant enforcement to long-term monitoring.

Debt collection services tailored to your needs at

Debt collection involves more than just collecting outstanding amounts. Clear processes, transparent communication, and sustainable solutions are key. We support businesses with structured debt collection services—whether modular or as a comprehensive solution.

Digital interfaces, transparent reporting, and dedicated contacts ensure maximum visibility and control.

Request a quote (no obligation)

Industry-Specific Solutions & Comprehensive Solutions..

We understand the specific
challenges facing these industries

's different spending habits

, International Markets

, and regulatory requirements

We combine debt collection, credit reporting, debt purchase, and commercial dunning into a comprehensive solution tailored to your industry—from small and medium-sized businesses to large corporations.

Banks

Rising loan defaults
Strict compliance requirements
Increasing product complexity

Insurance

Complex contractual structures
Insurance Fraud and Data Quality
Recurring premium payments

Telecommunications

High rate of non-payment
Complex contract models
Fraud risks and strict data protection requirements

E-commerce

Non-payment
A variety of payment methods and subscription plans
High standards for data quality and data protection

Leasing/Financing

Various types of claims
Significant operational effort
Regulatory requirements

Energy supplier

Non-payment
Complex rate models
Regulatory requirements

Healthcare

A sensitive environment involving patients and payers
Complex billing structures
Strict data protection requirements

Payment service provider

Dynamic default risks
Complex cash flows
Strict security and data requirements

Can't find your industry here? We're constantly expanding into new industries.

Request an industry-specific solution

International Accounts Receivable Management – Active Worldwide

Global receivables management requires local expertise.
We manage and collect receivables worldwide through our international
network and Profaktura—transparently and in compliance with the law.

Request a free quote

Firsthand

Insights into the collaboration

What our customers value about us

“Our collaboration is structured, transparent, and reliable. Outstanding claims are handled consistently and fairly.”

Aylin Demir
Commercial Director, Demir & Partner Logistik GmbH

“Our collaboration is structured, transparent, and reliable. Outstanding claims are handled consistently and fairly.”

Aylin Demir
Commercial Director, Demir & Partner Logistik GmbH

“Our collaboration is structured, transparent, and reliable. Outstanding claims are handled consistently and fairly.”

Aylin Demir
Commercial Director, Demir & Partner Logistik GmbH

Technologies,
that provide clarity

Digital processes ensure efficiency and transparency.  Whether it’s SAP interfaces, digital collections, AI-driven prioritization, digital portals, or a data warehouse with reports: we use technology in a targeted and meaningful way.

Client Portal for Your Business

The BID Client Portal allows you to access all relevant information at any time. Here you’ll find a clear and transparent overview of the current status of your cases, including their status and amounts.

An Overview of Digital Portals

Service portal for your debtors

The BID Service Portal offers your debtors an easy way to pay outstanding balances online, arrange payment plans, or contact you directly—securely, transparently, and without any wait time.

An Overview of Digital Portals

This is what our partnership looks like.

Four simple steps.
Highly effective.

We structure our collaboration throughout the entire process— transparently, efficiently, and in a way that is easy to follow.

01 | Understanding and Assessing Needs

Together, we’ll assess your current situation, goals, and circumstances—objectively, systematically, and with no obligation.

03 | Starting & Controlling Processes

Once you have approved the plan, we will set up all processes, access points, and responsibilities and manage the entire process.

02 | Set the solution and terms

You will receive a customized quote—tailored to your receivables volume, your industry, and your specific needs. Costs and procedures are clearly defined before you make a decision.

04 | Implementation & Transparent Support

You will receive all relevant information, updates, and key metrics on a regular basis, or you can view them at any time on the portal.

Schedule a free initial consultation

Debt collection with a personal touch

From the initial payment notification to long-term monitoring – available as a modular solution or a complete package.

's Comprehensive Solutions for Your Accounts Receivable Management

Remember

Clarify

Enforce

Monitor

Our four core services

Debt Collection

Economic andal information

Debt factoring

Commercial Billing and Collections

Debt collection throughout the entire debt collection process

Debt collection services tailored to your needs at

's different spending habits

, International Markets

, and regulatory requirements

We combine debt collection, credit reporting, debt purchase, and commercial dunning into a comprehensive solution tailored to your industry—from small and medium-sized businesses to large corporations.

Insights into the collaboration

Technologies, that provide clarity

Client Portal for Your Business

Service portal for your debtors

Four simple steps. Highly effective.

01 | Understanding and Assessing Needs

03 | Starting & Controlling Processes

02 | Set the solution and terms

04 | Implementation & Transparent Support

Request a free, no-obligation initial consultation at

Economic and
al information

Technologies,
that provide clarity

Four simple steps.
Highly effective.